server

Remote Linux Server Management:

Our server management plans cover every aspect of your server to ensure maximum uptime and reliability for your website and customers. Our team will remotely handle all of your server technical issues involving configuration, optimization, security – all bundled with 24/7 server monitoring. Our support engineers can cover both your Linux and Windows servers with a variety of control panel configurations. Leave the headache with us while you get back to growing your company.

24x7x365 Technical Support

Our helpdesk is staffed 24×7 for servicing all of your technical issues. Additionally, we provide our clients with several ways to reach on-call engineers 24×7 in order to ensure that your urgent, business critical issues are resolved completely to your satisfaction.

O/S Updated And Security Patches

PropelMWS provides comprehensive Microsoft and CentOS Linux update and Security patch services. Microsoft customers are configured with Windows Update, which is monitored and managed centrally by our Information Security team. General release patches are applied using a customer defined maintenance window. Security updates are typically tested and installed within 8-48 hours of their release from Microsoft or CentOS. Our Information Security team monitors Cert advisories, SANS advisories, Slashdot, Microsoft TechNet and other operating system watchdog services.

Ping Monitoring

Regular ping monitoring from our Monitoring System that checks the server every 60 seconds which are hosted off the network allows us to verify that your server is available online. If your server stops responding to ping requests, our fully staffed, 24×7 network operations center will follow escalation procedures that you, the customer can defined. These escalation procedures can be as simple as having our staff place a phone call or reboot your system, or with our more advanced Managed Services plans, can be as detailed as having us restart services, verify applications are responding, check system logs and/or produce outage reports.

O/S Hardening Service

Hardening your servers can serve to mitigate your risk of being hacked or suffering a denial of service attack by over 90%. Because most hackers use fingerprinting to identify what is running on your system, hardening techniques can hide this information or send misleading information that will make them think. O/S hardening tactics are frequently updated, and require high levels of security and system administration expertise.

Expert Advice

Our engineers are available to provide you with expert advice regarding any and all server related issues or questions you have. We can provide you with recommendations regarding upgrades, performance improvements, third party software, etc.

Service Monitoring

Aside from simple ping monitoring, our Service and Network Monitoring system can monitor various services as requested by the customer. From our systems, we can monitor your server to ensure that services such as FTP, HTTP, SSH and others are not only answering, but also responding as expected. Monitoring requests and specific parameters can be provided by completing a form. If a service ceases to respond as expected, our monitoring service will automatically send a notification to the email address(es) specified by the customer.

Remote Hands And Eyes (contact us for geographic limitations and account size requirements)

Whether you need assistance bringing a server back online, installing new hardware or just getting someone to reboot your server, our staff is setup to assist you as quickly as possible.

Systems Administrative Service

Depending on the Managed Services Level, the customer may get additional operating system administrative assistance. This might include requests to help adjust the operating system to match new service requirements, install software, maintain user policies, etc. Requests can be regularly scheduled maintenance or ad hoc requests.

Standard Plan

Standard Server Management

$50

per month

  • Unlimited Linux Support Tickets
  • 24×7 Monitoring – 5 minute intervals
  • 4 Hour Response Guarantee
  • Control Panel Updates
  • Server Security
  • Performance Tuning
  • $40/mo each additional server
Choose this plan

Enterprise Plan

Enterprise Grade Server Management

$199

per month

  • Unlimited Linux Support Tickets
  • 24×7 Monitoring – 5 minute intervals
  • 30 Minute Response Guarantee
  • Control Panel Updates
  • Server Security
  • Performance Tuning
  • Server Backup Restoration
  • $180/mo each additional server
Choose this plan

Didn’t find the specs you were looking for? No problem! Get your custom plan now!

Get a custom plan now

Flexible Pricing

Flexible Pricing

Our “pay as you grow” pricing model converts fixed IT costs into variable costs and allows you to budget effectively. In other words, only pay for what you use when you need it.

Stay Focused

Stay Focused

Small Businesses have limited resources and time. PropelMWS helps you stay focused on growing your core business and not get distracted by complex web application problems, configuration & maintenance.

Security & Compliance

Security & Compliance

Is your software up to date? Audit your servers? Minimize the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.