Privacy Policy

PropelMWS Inc. Privacy Policy

This Privacy Policy explains the practices and policies of PropelMWS Inc. (“PropelMWS.com or PropelMWS”) regarding the collection and protection of Personal Data supplied by users or collected by us from users of PropelMWS Inc. website’s, including propelmws.com, propelha.com, propelhosting.com, propeldns.com, propelbilling.com, propelsupport.com, propel360.com and propel365.com services.

PropelMWS Inc. defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual. Any capitalized terms not defined in this Privacy Policy have the meanings given in the Service’s License and Service Agreement (the “User Agreement”). This Privacy Policy may be updated by PropelMWS Inc. from time to time. PropelMWS Inc. will provide notice of materially significant changes to the Privacy Policy by posting notice on its website’s.

By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) PropelMWS Inc. may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by PropelMWS Inc. in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

How PropelMWS Inc. Uses Personal Data

Personal data

We will not sell or market the email addresses or other collected personal information of registered Users to third parties.

We will not view the files that you backup using the Service.

We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support. We may view the files only to the extent needed during the restore process (if you request a restore), during quarterly testing for hot site/enterprise customers or if you request to move your website to another web host.

You acknowledge and agree that PropelMWS Inc. may occasionally send you administrative communications regarding your account or the Service via email.

Cookies and Passive Data Collection

PropelMWS Inc. uses cookie, IP address, and URL information to improve and further develop our services to benefit our customers, and to provide enhanced or geographically differentiated features and service levels to Users, where available. PropelMWS Inc. uses cookies to save User screen names, session validaters, and on Users’ browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.

User Information PropelMWS Inc. Collects

Personal Data

Once you register with PropelMWS Inc. and sign in to the Service, you are not anonymous to PropelMWS Inc..

When registering with PropelMWS Inc., you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with our service, you send us that data and you also are sending file system information, including names of files and directories. PropelMWS Inc. may also record your IP address when you submit information.

PropelMWS Inc. also may collect, at your option, certain preference and demographic information from you.
All information collected by PropelMWS Inc. is used for internal purposes of providing our services, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows PropelMWS Inc. to understand its user base and to improve services.

To protect your account information, please keep your password/ePIN secure.

All Users may opt to remove their Personal Data from our live database by contacting PropelMWS Inc. and canceling their PropelMWS Inc. user account. Users of PropelMWS.com managed services may also cancel their user account by logging into their account and submitting an account cancellation ticket. “Verbal verification” will be required for the safety of your data. “Verbal verification” is exactly that and will not include any “sales pitch” to make you stay. We just need to make sure your identity is verified before we “permanently” delete your account and related backups. Once your information is deleted it cannot be restored.

PropelMWS Inc. does not intentionally gather Personal Data about visitors who are under the age of 13.

Cookies and Passive Data Collection

PropelMWS Inc. automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.

Users should be aware that other website’s visited before entering the PropelMWS Inc. website’s might place Personal Data within a User’s URL during a visit to their website, and PropelMWS Inc. has no control over such website’s. Accordingly, some of this information may be logged by PropelMWS Inc..

Links to Third Party Sites

PropelMWS Inc. website’s may contain links to other sites that are not under our control. These website’s have their own policies regarding privacy. You should review those policies before visiting the website’s. We have no responsibility for linked website’s, and we provide these links solely for the convenience and information of our visitors.

Disclosures

PropelMWS Inc. Service Providers

PropelMWS Inc. does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, PropelMWS Inc. may need to provide users’ Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum PropelMWS Inc. will require the third party to certify they follow privacy protection equal to PropelMWS Inc.’s. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.

Legal Requirements

PropelMWS Inc. does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of PropelMWS Inc. User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of PropelMWS Inc.’s assets by a third party, and you may choose to modify any of your registration information at that time.

Security

PropelMWS Inc. uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by PropelMWS Inc. in a secure operating environment that is not available to the public, PropelMWS Inc. cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers/crackers” from obtaining this information. We use many “layers” of defense to make sure your data stays secure. Your backups are also encrypted
(256-Bit AES encryption) while stored so any successful intruders still cannot see your data. Passwords to clients servers are not stored on public facing servers. Connection passwords removed from our online control panel within 24 hours after you add a new website or database and are stored in a offline, non-public accessible connection storage server.

Updating or Removing User Information

You may, at any time, choose to correct or update the information you have submitted to PropelMWS Inc. by updating your account on our website after you login to the online control panel.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

Privacy Complaints

If you have a dispute or complaint about privacy on a PropelMWS Inc. website, we kindly ask that you attempt first to resolve the issue directly with PropelMWS Inc. by emailing privacy@PropelMWS.com

Postal
Attn: Privacy Policy
PropelMWS Inc.
3340 Peachtree Road Suite 1800
Atlanta, GA 30326

Revisions to this Policy

PropelMWS Inc. reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on PropelMWS Inc. website’s, and a User’s continued use of the Service will signify agreement to such changes.

Registration or Use of any of our services Signifies your Agreement to The Privacy Policy

Effective Date: Feb 15, 2010

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